Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
6.9
Location
8.9
Service
5.0
Dining
5.0
Guest reviews
6.4/10
based on 30 reviews
0.6
0.6/10 based on 7 reviews
Christopher
United States,
January
2025
7.2/10
The hotel is in a convenient location near the Dapuquiao metro station, making it easy to explore the fun area of Shanghai. The rooms were recently renovated and spacious, but the service was not as flexible as I hoped. Dining was okay, but not remarkable. Overall, I felt it was decent value for money, especially given the good room quality.
Rooms
9.0
The rooms must have been renovated because they were spacious, comfortable, and had a nice bathroom with plenty of amenities.
Service
5.0
The service was a bit lacking in flexibility, especially regarding meal times, and I experienced some issues with their English-speaking skills.
Location
8.0
Great location close to the Dapuquiao metro station, in a lively area with good shops and dining options nearby.
Dining
6.0
The dining was just so-so, with not too many offerings, but the food quality was acceptable.
Facilities
7.0
The hotel had adequate facilities, though nothing particularly stood out to me.
Taylor
United Kingdom,
December
2024
7.2/10
The hotel is situated in a vibrant area of Shanghai, just a stone's throw from the French Concession, which I really appreciated. The rooms were comfortable and spacious, but they did feel like they needed a little updating. Unfortunately, the service left something to be desired, particularly during meal times. The dining options were quite limited, and I wish there had been more variety. Overall, it's a good choice due to its prime location but could use some improvements in service and dining.
Rooms
7.0
The rooms were comfortable and spacious, with a large bathroom and nice bedding. However, they didn’t feel very modern or new.
Service
5.0
The service was not very flexible, especially regarding meal times, and there was some awkwardness around payment for breakfast.
Location
9.0
The hotel is in a fun area of Shanghai, really close to the French Concession and near a metro station, which made getting around easy.
Dining
5.0
The dining options were quite so-so, with not many offerings available, and breakfast was over earlier than I would have liked.
Facilities
6.0
Facilities were decent overall, but nothing particularly stood out as impressive.
Randy
United States,
December
2024
5.8/10
I had a mixed experience at the hotel. The location was great, being very close to the French concession and a convenient metro station, making it easy to explore. The rooms, while decent, felt a bit outdated and were missing some basic items. The service left a lot to be desired, especially with payment issues during breakfast. Overall, it offered reasonable value for money but could definitely use some improvements.
Rooms
6.0
The rooms were okay, a bit larger and quieter than the lobby, but they really need some updates and had some missing basic items.
Service
5.0
Service was not ideal as they interrupted our breakfast for payment details and refused to offer any refunds or alternatives when issues arose.
Location
9.0
The location was very good, just a short taxi ride to popular spots and near the Dapuquiao metro station, which had amenities and dining options.
Dining
5.0
The dining options were quite limited, especially for someone looking for Western or continental meals, making it a so-so experience overall.
Facilities
5.0
The hotel has basic facilities, but nothing stood out as exceptional or luxurious.
Georgia
United Kingdom,
December
2024
6.8/10
The hotel is located in a vibrant area of Shanghai, very close to the French concession, making it a convenient place to stay. The rooms are spacious and come with great amenities, but the service left a lot to be desired, as I experienced delays and interruptions during meals. Overall, it was a decent experience, but the service issues detracted from my stay.
Rooms
8.0
The rooms were spacious with two queen beds, a TV, complimentary bottled water, a soaker tub, and a stand-up shower. They felt much nicer than the dark lobby.
Service
5.0
Service at the front desk was quite poor; there were delays and rude interactions during check-in, which was frustrating.
Location
9.0
The location was excellent, situated in a fun area of Shanghai, very close to the French concession and a short taxi ride away from many attractions.
Dining
5.0
The dining options weren't very impressive, and we faced interruptions while eating, which wasn't ideal.
Facilities
6.0
The hotel has decent facilities, but they could use some improvements.
Charles
United States,
December
2024
7.4/10
The hotel has a clean and spacious room outfitted with two queen beds, a TV, and complimentary bottled water, making for a comfortable stay. However, the service was a bit of a challenge due to language barriers, and the dining options were somewhat limited compared to other hotels. The location was great, nestled near fun areas of Shanghai and with decent access to transportation, but it may not have all the dining variety one might expect.
Rooms
8.0
The room was super spacious with two queen beds, a TV, and a nice soaker tub along with a stand-up shower. However, there wasn’t much utility in having a separate desk area for a baby who needs to sleep on the floor.
Service
5.0
The staff could be very helpful, but the language barrier made ordering from the menu quite difficult.
Location
9.0
The hotel is conveniently located close to West Nanjing Road and near the French Concession, making it easy to explore fun areas of Shanghai.
Dining
6.0
While there was a nice selection at the restaurant, I found the Western options to be limited, especially compared to the hotel in Beijing.
Facilities
7.0
The hotel overall was well-equipped but lacked some amenities compared to others I’ve stayed at.
Willis
United States,
December
2024
8.0/10
I spent a night at this hotel and had a mixed experience. The location is fantastic, right next to the French Concession, and the rooms are decent, although not incredibly inviting. Service was a bit lacking, and the dining options were limited in variety, which was disappointing. Overall, it's a decent place for the price, but there are definitely areas that could use improvement.
Rooms
6.0
The rooms were ok, definitely an upgrade from the experience of the dark and uninviting lobby, but they had some issues like paint shavings on the floor near the windows.
Service
5.0
Service could have been better; they interrupted my breakfast to demand payment, and most staff seemed to have limited English skills, which made communication difficult.
Location
9.0
The hotel is in a fun area of Shanghai, very close to the French Concession and within walking distance to a metro station, making it super convenient to explore the city.
Dining
5.0
Dining options were not very promising, and the hot food selection didn't suit US tastes well, though there were a few options available.
Facilities
6.0
Facilities were basic, nothing too luxurious but decent enough for a short stay.
Jackson
United Kingdom,
December
2024
5.4/10
The hotel is located in a fun area of Shanghai, close to the French concession and several shopping options. However, my experience was marred by the uncleanliness of the rooms, which had a bad smoky odor despite being labeled non-smoking. The staff was somewhat helpful but had difficulty speaking English, which made ordering food a bit tricky.
Rooms
5.0
The rooms were spacious but unfortunately unclean, with insects and mosquitoes around.
Service
5.0
The service was a mixed bag; while some staff were helpful, others struggled with English, making communication hard.
Location
9.0
The hotel is in a great, convenient location with affordable cab rides to major spots and easy access to the metro.
Dining
5.0
The dining options were limited, especially for Western tastes, and the food quality was decent but not outstanding.
Facilities
5.0
Facilities were basic, and not much stood out beyond the expected amenities.
Chuck
United States,
December
2024
7.6/10
I had a mixed experience at this hotel. The location was a big plus, situated near the fun areas of Shanghai and very close to the metro. However, while the rooms were spacious and had a nice bathroom, I found them to be unclean, which was disappointing. The service varied; some staff were helpful, but there was a lack of flexibility regarding meal times. Overall, it's a decent option, but certainly not the best value for money considering some issues.
Rooms
5.0
The rooms were spacious and had a nice bathroom, but unfortunately, they were unclean.
Service
6.0
The service could be hit or miss; while some staff were helpful, I found them generally inflexible, especially around meal times.
Location
9.0
The hotel's location is fantastic, very close to the French concession and the Dapuquiao metro station, making it easy to get around.
Dining
5.0
Dining options were quite limited, particularly if you're looking for western or continental fare.
Facilities
7.0
The facilities were decent but didn't stand out as particularly impressive.
Geoff
United Kingdom,
December
2024
5.8/10
The hotel is located in a vibrant area of Shanghai, which makes it super convenient for exploring. The rooms are quite spacious, but they definitely feel outdated and in need of renovation. I found the service to be quite disappointing, especially with long waits and issues around breakfast payment. The dining options were quite limited as well. All in all, it has its perks with the location, but I wouldn't call it value for money considering the service and dining experience.
Rooms
6.0
The rooms were spacious but felt quite outdated and in need of a serious refresh.
Service
5.0
Service was lacking; long counter waits and interruptions during breakfast were frustrating.
Location
9.0
Great location close to the French concession and Dapuquiao metro station, which made getting around easy.
Dining
5.0
Dining options were very limited, especially if you're looking for Western food.
Facilities
5.0
Facilities could use some improvements; they feel basic and don't stand out.
Grace
United States,
December
2024
7.8/10
The hotel has a spacious feel with clean rooms and a great location near the fun areas of Shanghai. The staff was friendly, but communication could be an issue as they struggled with English. Dining options were decent but not as extensive as elsewhere, especially for Western food. Overall, it's an okay choice, especially given the good price.
Rooms
7.0
The rooms were spacious and clean, featuring two queen beds along with a soaker tub and stand-up shower. Overall, they provided a comfortable stay, even though the vibe didn't match the outside.
Service
5.0
The service was friendly, although the language barrier made ordering a bit of a challenge. They also interrupted our group multiple times for breakfast payments, which was annoying.
Location
9.0
The location was excellent, very close to West Nanjing Road and the French concession, making it easy to explore and find good dining options nearby.
Dining
6.0
The dining here was of good quality with a nice selection, but the options for Western dishes were somewhat limited compared to other places I've stayed.
Facilities
6.0
The overall facilities were decent, but nothing stood out as particularly impressive or luxurious.
Victor
United States,
November
2024
8.2/10
I really enjoyed my stay at this hotel, as it's located in a fun area of Shanghai and is close to the French concession. The rooms are spacious, clean, and equipped with great amenities. However, the dining options left a lot to be desired, and the service could be improved, especially with communication. Overall, it was a decent experience for the price.
Rooms
8.0
The rooms were super spacious and clean, featuring two queen beds, a TV, complimentary bottled water, and a soaker tub along with a stand-up shower.
Service
5.0
The service had its challenges; the staff struggled with English, making it hard to communicate, especially when ordering from the menu.
Location
9.0
The hotel is situated in a great location, with reasonably priced taxi rides to nearby attractions and just a short distance to West Nanjing road.
Dining
5.0
The dining experience was quite disappointing, with limited options that didn’t really cater to all tastes. It was tough to find something to enjoy.
Facilities
6.0
The facilities were decent, although I didn't get to explore much. A bit more attention to the dining area could enhance the experience.
Jack
United States,
November
2024
6.0/10
I had a mixed experience at the hotel. While the rooms were spacious and equipped with nice amenities, the service left a bit to be desired, particularly with communication. The location was great, very convenient to get around the city, but the dining options were not impressive at all. Overall, I think it could use some updates and improvements.
Rooms
7.0
The rooms were spacious, with two queen beds and included a nice TV, fridge, and even robes. However, they felt a bit outdated and were in need of a serious renovation.
Service
5.0
The staff was polite and helpful, but there was a significant language barrier that made ordering and requesting items frustrating.
Location
9.0
The hotel is ideally located near West Nanjing Road, making it easy to get around via affordable taxi rides. The nearby metro station offers good shopping and dining options.
Dining
5.0
The dining options were quite poor; there wasn't much to eat that suited my tastes. I found the food selections lacking and not well-suited to what I typically enjoy.
Facilities
6.0
The facilities themselves were adequate, but nothing stood out as truly excellent or noteworthy.
Christian
United Kingdom,
November
2024
8.0/10
The hotel is located in a fun and quiet area of Shanghai, very close to the French concession, which was a big plus for me. The rooms are spacious and have some nice features but could benefit from a bit more attention to detail. The service was lacking, especially during meal times when there were interruptions for payment. I found the overall value decent but not ideal due to these service issues.
Rooms
7.0
I stayed in a room with two queen beds, and it was super spacious with a TV and complimentary bottled water. The soaker tub and stand-up shower were nice, but the overall vibe could have been brighter.
Service
5.0
The staff had a fair command of English, but the service was quite frustrating at times, especially with constant interruptions during meals to demand payment.
Location
9.0
The location was quite enjoyable for me, situated in a fun area and very close to west Nanjing road. There was a big supermarket and the largest camera mall nearby, making it convenient.
Dining
5.0
The dining experience was not impressive. Breakfast was over before 9:30 AM, and the meals were small and didn’t look very appealing.
Facilities
6.0
The hotel had decent facilities, but they definitely didn’t stand out during my stay.
Jack
United Kingdom,
October
2024
6.2/10
I had mixed feelings about my stay. The hotel is conveniently located in a quiet area of Shanghai, near good shops and eateries, which I really appreciated. The room was spacious, but I found the morning temperature too warm for my liking, and there were some paint shavings on the floor. The service left something to be desired as there were interruptions during meals, and I struggled to communicate effectively. Overall, while there were positives, there were also several downsides that made the experience less ideal.
Rooms
7.0
The room was spacious, but I was uncomfortable with the temperature at 26 degrees in the morning. I also noticed some paint shavings on the floor by the windows.
Service
5.0
The service wasn't great. There were interruptions during meals over breakfast payments, and the staff only spoke a few words of English, which made things tricky.
Location
9.0
The hotel is in a quiet residential area, but very close to the Dapuquiao metro station, which has great shops and dining options. It's also near the fun part of Shanghai, close to the French concession.
Dining
5.0
The dining options were limited, especially for Western tastes, which was a bit disappointing as I prefer a wider selection.
Facilities
6.0
While the hotel had decent facilities, I felt it could use some improvements to better meet expectations for a four-star hotel.
Albert
United Kingdom,
October
2024
6.6/10
I recently stayed at this hotel and really enjoyed the spacious and well-maintained rooms, although the service left a lot to be desired as the staff struggled with English. The location is fantastic, being very close to the metro station and several great eating spots. However, I found the dining options weren't quite to my taste and could be improved. Overall, it's a decent place for the money, but don't expect flexible service.
Rooms
9.0
The rooms were spacious, equipped with two queen beds, a large bathroom featuring a soaker tub and a stand-up shower, as well as TV and complimentary bottled water. They felt quite comfortable and clean.
Service
5.0
Unfortunately, the service wasn't very flexible, and the staff had difficulty communicating in English, which made things quite challenging when trying to order food.
Location
9.0
The hotel is in a great area, just a short distance from the Dapuquiao metro station, with plenty of shops and dining options nearby, making it very convenient for exploring Shanghai.
Dining
5.0
While there were plenty of dining options, I found the selection to be quite limited, especially for Western tastes. It didn’t look very promising overall.
Facilities
6.0
The facilities were decent, but I didn't have the chance to explore them thoroughly since the dining experience was less than ideal.
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